We at Tasha's Temptations wish to ensure the best possible satisfaction for our members. If you have any questions, comments, or concerns, please contact General Information Your input is important to us, and we will try to reply to your questions as quickly as possible.
Cancelling your subscription -- Well we hate to loose any of our great fans, but if you wish to cancel the rebilling feature please have your email address, username and passcode ready. Your rebilling should stop at the end of the current billing cycle. To CANCEL visit the proper link below:
Charges & Refunds -- Please remember that your credit card statement will read the name of the billing company used to subscribe, CCBill, Verotel.
All subscription sales are final and cannot be refunded. All access to the publication is carefully logged and IP addresses and ISPs recorded should we need to dispute a chargeback or refund request.
Lost Passwords -- If you sent in money/check or a money order, and have lost your username and/or password please email us at LOST PASSWORDS include your full name and the email address that you used to subscribe with. We will reply with your username and password as soon as possible. For your protection we can only send username and password information to the email address used when purchasing your subscription. We will do our best to rectify your situation, but cannot be responsible for incorrect information. If you subscribed through Verotel or CCBill, you will need to contact them for subscription issues.
Security Software -- Tasha's Temptations uses security software to prevent hacking and password trading. If your username and password have been used by three different computers, ISPs or IP addresses within a 60 minute period it will be shut off temporarily. To prevent this, please do not give or trade your password to any other persons. More information about our password security system can be found on the Password Page.
Non-Working Passwords -- If you know your username and password, but it is not working, please check your receipt email to make sure that it has not expired. If you believe it should still be working, please email us at NON-working passwords with your full name, username, password and the email address you used to subscribe. If you were refered to the Password Security page, please follow the directions on that page.
We will check it directly and reply as soon as possible. For your protection we can only send username and password information to the email address used to subscribe to the publication.
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